Serving the Bi-State Area Since 2005

Building Client Loyalty Along The Way

Here are a few reasons you should choose PCTechs "On Call"

Knowledgeable Staff

PCTechs "On Call" has the best computer technicians and personnel in the onsite service and training industry. Our Techs are passionate computer users that are experts in their field, and are very eager to share their knowledge, making our Clients better computer users.

Competitive Pricing

PCTechs "On Call" prides itself with a cost structure that allows for competitive pricing. This means that Clients can save money by choosing PCTechs "On Call". In many cases we can beat our competitors' best offer.

Personalized Service

PCTechs "On Call" helps the Client understand the issue at hand on their level, at their pace, on their computer. We assess the problem, discuss the pitfalls, and offer options that make sense for that particular problem. We encourage the Client to get as involved in the call as they would like to be. The Tech keeps the Client informed throughout the process of the call, explaining the "what", and "why" of the project.

Delivery/Pickup

PCTechs "On Call" helps the Client understand the issue at hand on their level, at their pace, on their computer. We assess the problem, discuss the pitfalls, and offer options that make sense for that particular problem. We encourage the Client to get as involved in the call as they would like to be. The Tech keeps the Client informed throughout the process of the call, explaining the "what", and "why" of the project.

On-Site

PCTechs "On Call" offers services to fit your business or residential needs. Our onsite service is often the best way to evaluate the entire situation, including attached peripheral devices and network connectivity. Please understand that in certain cases, we may need to take your equipment back to our shop to complete the repair.

Remote Support

PCTechs "On Call" offers Remote Support for most computer related issues. This solution is flexible in nature, because it works with most Client's busy lifestyle and work schedule.